GENERAL TERMS AND CONDITIONS
1.1. Matter of Paired Design S.L. operates an online shop at the Internet address www.overandalldesign.com (hereafter referred to as The Website). All orders placed on The Website as well as our deliveries and services are governed exclusively by the General Terms and Conditions set out below, and are applicable at the time the order is placed. We do not accept any diverging terms and conditions from the customer unless previously agreed in writing.
1.2. The Website is property of Matter of Paired Design S.L. By using The Website you accept the General Terms and Conditions. If you do not agree, please refrain from using the Website.
2.1. The sale of items on The Website is restricted exclusively to consumers (hereinafter referred to as the Customer or Customers) understood, in the meaning given to the term by legislation and case law, as natural persons who act for purposes not related to their trade, business, craft or any professional activity they perform, who are aged over 18 (or, if a minor, authorized by their legal representative).
2.2. Any resale, rental or transfer of products purchased from the Website for any commercial or professional purpose is expressly prohibited.
2.3. Matter of Paired Design S.L. reserves the right to amend these General Terms at any time. Customers are therefore required to accept only the General Terms in force at the time of purchase.
2.4. These General Terms are published on The Website for the information of the Customer.
3.1. We try our best to ensure that photographs displayed on The Website are faithful representations of original products, however, some variations are always possible due to the technical characteristics of the color resolution of the computer used by the Customer. Accordingly, Matter of Paired Design S.L. shall not be liable for any inadequacy of the graphic representations of OVER & ALL products displayed on The Website arising from such technical limitations.
3.2. By submitting the order form provided on The Website, you are placing a binding offer for a purchase contract with Matter of Paired Design S.L. You submit an offer by entering all required information during the purchasing process and submitting the order form to us. Before your order has been dispatched, you can cancel your order, change the size or edit your billing and shipping details. To do so, contact us at firstname.lastname@example.org as soon as possible.
3.3. On receipt of your order we will send you an order confirmation e-mail, acknowledging the receipt of your order and stating the details of your order. Please note that our order confirmation does not constitute a declaration of acceptance of your contractual offer but serves for information purposes only.
3.4. A purchase contract between the Customer and Matter of Paired Design S.L. will become effective only after Matter of Paired Design S.L. has accepted the offer by dispatching the goods ordered. Goods will only be dispatched after the full amount has been credited for them to our account.
3.5. Matter of Paired Design S.L. reserves the right to refuse any offer without stating a reason, especially if there are legitimate grounds to suspect that the goods purchased via the internet are intended to be resold on a commercial basis.
- Cancellation policy
4.1. The cancellation policy applies solely to Consumers, as previously defined. Consumers are all individuals that complete a transaction that is not attributable to their commercial or self-employed occupation.
4.2. The Customer may revoke their contract of purchase within 14 days without having to state reasons.
The 14 days timeframe is effective the day that the Customer or an assigned third party, takes said goods into their possession. The Customer will have to notify Matter of Paired Design S.L. of revoking the purchase contract by writing us at email@example.com. The Customer will then have to ship the revoked goods back to The Website, within the stated timeframe, using their choice of courier service.
4.3. The Customer will be refunded the full amount of the revoked goods in the same manner the payment was originally made. Matter of Paired Design S.L. reserves the right to withhold the reimbursement until the revoked goods have been received or until there is notice that the Customer has returned the goods.
4.4. The items have to be sent back immediately and no later than the fourteen days granted by our cancellation policy. The extended deadline will be granted if the goods are sent back within the fourteen days. All return shipments are at the Customer’s expense.
4.5. Revoked items will only be accepted in the same condition they were sent. In case of any damage caused to the goods, The Customer may be required to compensate the Brand if the damage or loss in value can be traced back to unnecessary handling that goes beyond the admissible handling of item’s characteristics and functionality.
5.1. Gift codes have different time periods of validity and are applicable for the purchase of any product available on The Website, except items on sale. To determine the validity period, please refer to the document that contains the gift code.
5.2. Exchanges or reimbursements of gift codes, which were part of a marketing promotion or which you may have received on behalf of www.overandalldesign.com, are non-permissible. The disbursement of gift codes is not permissible outside of the standard return timeframe stated in our terms and conditions.
5.3. The Website cannot be held responsible for any fraudulent or non-authorized uses of gift codes.
5.4. The Website reserves the right to cancel or block any gift code, if deemed necessary due to legal reasons, for example, in case of loss or misuse of a gift code. The Website will inform the Customer immediately in the case of cancelling or blocking the gift code.
5.5. Return policy for orders purchased using a gift code:
The same Return policy applies to purchases made with a gift code as any other purchases from The Website. If you are returning only one of the items from your order, the value of the gift code will be adjusted accordingly, and only the amount relevant to the returned item will be refunded. The gift code loses its validity proportionate to the worth of the returned item. The same gift code cannot be applied twice.
6.1. The Customer acknowledges that stocks of products offered by the Website are limited. The availability of any article on The Website may be checked at any time, either when creating the Customer's shopping cart or following the completion of the purchase order. Customers are therefore aware that all products described on The Website are subject to availability at all times.
6.2. The purchase procedure must be fully completed. Otherwise, the contents of your shopping cart shall be deleted without trace at the end of each purchase procedure.
6.3. Problems may occasionally occur with regard to the availability of certain products. In such circumstances, Matter of Paired Design S.L. shall promptly notify the Customer by email, offering the Customer the option of buying an article of the same kind as the unavailable item or cancelling the order. Customers who choose to cancel the order shall not be charged to their credit card. If the charge has already been made, the Customer shall be promptly refunded.
6.4. Matter of Paired Design S.L. reserves the right to alter the articles on The Website at any time without notice.
- Price and Payment
7.1. The prices of all products sold through The Website are shown in Euro and exclusive of VAT.
7.2. For countries of the European Union, the total amount shown during the purchase process includes the respective VAT of the shipping country selected and includes the shipping costs.
7.3. For countries outside the European Union, the total amount shown during the purchase process includes only the shipping costs. Customer’s are responsible for any taxes and import duties at their destination country.
7.4. Matter of Paired Design S.L. reserves the right to change prices of products sold on the Website at any time and without notice. The Customer shall be charged the prices published on The Website at the time the Customer confirms the order, provided that the products ordered are in stock at the time the order is placed. 6.5.
7.5. For payment purposes, the Customer confirms and warrants that he or she is the holder of the credit card used for the purchase and that his or her name is that indicated on the credit card. In the event that, for any reason, it is impossible to debit amounts due from the Customer, the sale process shall be automatically annulled and the sale automatically cancelled.
7.6. Purchased products are dispatched only following verification by The Website, of the details of the credit card used by the Customer, with the relevant bank and the receipt of authorization to debit the card.
7.7. If one or more of the products are not available, only the price and shipping costs corresponding to the available products shall be debited.
8.1. All the designs, text, graphics, user interfaces, visual interfaces, photographs, commercial trademarks, logos, illustrations and programming code (hereafter the Content), including but not limited to the design, structure, selection, coordination, expression, style and organization of content on The Website, are the property of Matter of Paired Design S.L., which controls and authorizes the content. The content is protected by laws on corporate image, copyright, and commercial trademarks, as well as by other laws on intellectual property rights and on unfair competition.
8.2. Unless these conditions of use explicitly state otherwise, you are not permitted to copy, reproduce, republish, download, send, publicly display, encode, translate, transmit or distribute in any way any part of the site content on any other computer, server, web page or through any other means of publication or distribution without prior written consent from Matter of Paired Design S.L.
- Data protection
In accordance with the provisions of Organic Law 15/1999, of 13 December, on the Protection of Personal Data, personal details of users of the Website will be entered into a file kept by Matter of Paired Design S.L. We abide by the Spanish Organic Law of Personal Data Protection (LOPD) 15/1999, from December 13.
The Website will provide the use of personal passwords to users who register on the website. These passwords will be required for access to Customer profiles on the Website. Customers must maintain sole responsibility for their passwords and keep them strictly and absolutely confidential, accepting, as a result, any damages or consequences of any kind arising from compromising or revealing their password. For security reasons, the Customer can change the password at any time. The Customer undertakes to notify The Website immediately concerning any unauthorized use of their password, as well as concerning any unauthorized access by third parties.
- Inquiries, complaints
For any inquiries about your order or complaints, please contact us at firstname.lastname@example.org.
Except in cases of malice or gross negligence, Matter of Paired Design S.L. shall not in any manner be held liable to the Customer for indirect or consequential damages that may be caused to the Customer as a result of the purchase of products sold through The Website.